Keywords: User involvement, co-production, co-design, service development, service improvement, psychology, psychiatry, social work.
Venue: University of Birmingham
Date: Friday November 14th, 2014.
What is experience-based co-design?
Experience-based co-design (EBCD) was first developed by Glenn Robert and Paul Bate. It is a collaborative approach to service development. Uniquely, it involves professionals and service-users working together to identify areas for improvement, and to make plans for how those improvements should occur. It has been developed particularly for use in the NHS, and has been championed by the NHS Institute for Innovation and Improvement, the Point of Care Foundation, and the Kings Fund.
Why mental health services?
The first wave of EBCD projects took place in physical health settings. A systematic review was written, and an online ‘EBCD toolkit’ was produced. More recently, there have been a number of EBCD projects run in mental health settings. It is clear that EBCD can offer mental health services an excellent opportunity to build strong working relationships with service-users and families, and to improve experiences of their services for everyone involved, but it is also evident that there are some issues – specific to mental health services – which require additional care and planning.
What will the workshop provide?
- An introduction to the aims of EBCD, and a guide to the process of running a project.
- A forum in which to identify and discuss opportunities for conducting EBCD projects in services which you deliver, or use.
- An outline of some of the additional issues which require careful consideration in running EBCD projects for mental health services.
- An opportunity to hear about two previous projects, and the different ways in which they have tackled these issues.
Who should attend?
Service leads and managers; senior allied health professionals; clinicians involved in service development and improvement; commissioners; service-users or family members who are involved in commissioning, research or service development; clinical and health researchers; R&D staff; AHSN or CLRN staff.
Who are the facilitators?
Glenn Robert is Professor of Healthcare Quality & Innovation at Kings College London, and is one of the originators of the EBCD approach. Neil Springham and Ami Woods are art therapists who were both central to the EBCD project which ran in Oxleas NHS Trust, and which was featured in The Guardian and on the BBC R4 news, for the improvements which it made to acute inpatient care. Michael Larkin is a qualitative researcher who previously ran an EBCD project in physical health at The Royal Orthopaedic Hospital, in Birmingham, and who with Lizzie Newton and Zoe Boden was part of a team of psychologists who ran another inpatient psychiatry EBCD project in Coventry and Warwickshire Partnership Trust. All of the facilitators are founder members of a national working group on ‘EBCD for mental health.’
Places are limited. To attend, please contact Rupy Kahlon to inquire about availability:
Tel: +44 (0)121 414 4915
This is the first workshop of its kind, and is therefore being run at the special introductory price of £30 for professionals, and £10 for service-user/family researchers/advocates.